Evidence-based templates for CBT, DBT, ACT, and REBT, plus treatment plans and homework cues. DBT practices can use auto-text buttons, a Diary Card template in Surveys, and customizable progress notes and case conceptualizations.
Scheduling & Calendar Sync
Manage client appointments, personal appointments, multiple therapist views, and Google Calendar sync from one calendar.
Appointment Reminders
Reduce no-shows with appointment reminders that keep clients connected to upcoming sessions.
Online Booking
Give clients a simpler way to request or book appointments without adding another scheduling tool.
Insurance Billing
Submit claims, track payments, manage invoices, and support in-network and out-of-network billing from the same system.
Online Payments & Invoices
Accept payments, manage invoices, and keep client payment records connected to the rest of the practice workflow.
Client Portal & Messaging
Secure client access for intake questionnaires, consent forms, document sharing, and HIPAA-compliant messaging.
Intake Forms & E-Signatures
Create customizable intake forms, questionnaires, contracts, and consent forms with electronic signatures.
Custom Surveys & Outcomes
Automatically schedule, send, score, and chart routine outcome measures. Built-in PHQ-9, GAD-7, and PCL-5 measures are available in English, Spanish, and Chinese.
Telehealth
Integrated virtual appointments support up to 16 participants, each with their own link and reminder. Telehealth is optional at $20 per clinician per month.
E-Scripts
Optional e-prescribing is available for eligible licensed prescribers at $99 per prescriber per month.
AI Therapy Notes & Assist
AI notes and assistive workflows help reduce documentation time while keeping clinicians in control.
Mobile App
Manage your schedule, communicate with clients, run reports, and take payments from iOS and Android devices.
Reports
Run reports that help practices understand scheduling, billing, payment, and revenue activity.
Unlimited Non-Clinical Staff
Add schedulers, billers, and bookkeepers without per-seat fees for non-clinical users.
HIPAA-Compliant Security
A HIPAA-compliant system for clinical records, client communication, documentation, and billing data. My Best Practice signs a Business Associate Agreement with every practice.
Running a group practice on My Best Practice
Keep clinical care and team administration connected as your practice grows.
Multiple locations and access levels
Run several offices and clinicians from one account, organize staff into groups, and set an access level for each person.
Clinical supervision
Supervisors can review and sign or countersign supervisees' notes.
Scheduling across your team
See multiple therapists and locations on one calendar, sync with Google Calendar, and let each clinician set their own availability.
Billing-code-based compensation
Use the payroll report to calculate clinician compensation using percentages or fixed amounts tied to billing codes.
Couples, families, and groups
Document a couple, family, or group session once and sync the note to each member's individual chart. DBT practices can also use group appointments and routine outcome monitoring.
Client billing and administrative staff
Send superbills automatically each month, with on-demand access in the client portal. Schedulers, billers, and bookkeepers are unlimited and free.